Resume
Zane Zhang zane.zhang@temple.edu
Philadelphia | PA | 19145 | 917‑325‑0831
education
Temple University- Fox School of Business, Philadelphia, PA
Bachelor of Business Administration Graduation: May 2025
Major: Accounting | GPA: 3.40
Selected Courses: Financial Accounting, Cost Accounting, Intermediate Accounting, Statistical Business Analytics
experience
CHUBBY CATTLE, Philadelphia, PA March 2022 – Present
Server
- Deliver customer service for a 100-seat hotpot restaurant specializing in Chinese cuisine
- Promote daily promotions and specials unlisted on menus to customers
- Memorize hundreds of listed and unlisted menu items to offer feedback and recommendations
- Undertake hosting duties including the recording of hundreds of seated guests
- Lead 10+ new employees and upcoming servers to allow for corresponding position duties
September 2021 – February 2022
Busser/Food Runner
- Provided cleaning services to 15+ tables to ensure turnovers in a timely manner
- Replenished supplies at stations to 50%+ during rush and slow hours
- Communicated with hundreds of customers with needs such as water and napkin refills
KING GROCERY STORE, Philadelphia, PA February 2016 – Present
Cashier, Translator, Stocker
- Operate cash register, undertaking multiple transactions daily to customers with cash and credit payments
- Manage the lottery terminal by selling and cashing out tickets with some cash-outs exceeding thousands
- Organize multiple shelves when new inventory arrives daily to ensure fullness
- Propose multiple translation services daily when the language barrier occurs
skills
- Software: Microsoft Word, Excel, PowerPoint, Spreadsheet, OneNote, Google Sites, Doc, Salesforce
- Mandarin- Advanced
- Fujianese- Intermediate