Work Experience

PHILADELHIA-Philadelphia, PA

Barista, Front of House

May 2019- Present

  • Demonstrates positive customer service attitudes
  • Trains new staff on opening closing, and general procedures
  • Manages inventory and stock on the top and bottom units of the cafe

    RITZ FIVE- Philadelphia, PA July 2019-December 2019

    Assistant Manager, Management

  • Supervised crew of 10+ floor staff to ensure smooth customer service transactions
  • Started as floor staff then promoted to assistant manager
  • Was the youngest manager in history of the company
  • Encouraged a positive atmosphere among the workplace

    BRUNICS-Philadelphia, PA July 2018-December 2018

    Server, Hostess, Busser, Front of House

  • Systemized a way to maximize restaurant’s small space to fit as many customers as comfortably possible
  • Started as busser then moved up to server then hostess
  • Balanced as many as 12 tables and multitasked to serve everyone in a timely

    manner

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