Work Experience

EXPRESS EMPLOYMENT PROFESSIONALS, Bethlehem, PA February 2020 – December 2023

Administrative Assistant

• Coordinated 20-30 virtual and in-person appointments with recruiting staff weekly for over 2,500 positions.

• Supervised customer service desk, administering email correspondence and drug testing; arranged weekly appointments and provided positive aid to clients.

• Created an efficient workspace by anticipating needs, organizing sensitive data in Excel, and retrieving and organizing relevant data.

EXPRESS EMPLOYMENT PROFESSIONALS, Bethlehem, PA July 2023 – September 2023

Accounting Internship

• Supervised recordkeeping for 10 clients and kept track of accounts payable and receivable.

• Performed financial analysis in Excel, managed payroll processing, and reconciled accounts.

BJ’S WHOLESALE CLUB, Quakertown, PA October 2020 – May 2021

Sales Associate

• Provided customer service assistance for a wholesale food company with more than 5.5 million members domestically.

• Managed POS system interacting with 300+ customers using cash and card payments to ensure accurate cash flow, and processed merchandise returns and exchanges.

• Remained informed about the latest loyalty programs and credit cards to meet sales goals and lead to a 20% increase in business loyalty program sales.