Work Experience

EXPERIENCE

TECH CENTER AT TEMPLE UNIVERSITY, Philadelphia, PA                                 June 2023 – Present

Tech Consultant

• Prioritized over 100 customer needs a day by allocating available resources.
• Resolved scheduling conflicts.
• Directed phone and in-person inquiries to appropriate resources.
• Multi-tasked customer needs in a fast-paced environment.

 

UTLA BEAUTY, Fairless Hills, PA                                                                   June 2021 – January 2023

Beauty Consultant

• Recognized by senior management for client relationship skills and large sales.
• Initiated cross-selling opportunities and directed clients towards other team members to increase transaction volume.
• Utilized WorkJam and POS systems to monitor inventory and relay complications related to short stock and damages.