Work Experience

Temple University, Philadelphia, PA                                       March 2019 – Present

                           Student Office Assistant: Telecommunications Department

  • Manage and carry out delivery of sensitive hardware such as cell phones and servers in a timely manner across main and other campuses.
  • Assist customers and receive incoming phone calls as the initial source of contact for the department.
  • Accept and handle third party deliveries to and from Temple University.
  • Maintain proper inventory and knowledge of equipment within the warehouse.
  • Assist service technicians in various tasks as requested.

 

                           CHRISTIAN HVAC, Southampton, PA                                              June 2017 – August 2018

                           Administrative Assistant

  • Managed firm data via spreadsheets in Microsoft Excel and similar software (Jonas Club Software) for the purpose of inventory management and client purchases.
  • Receive incoming phone calls from the customers for referrals and discounts.
  • Manage and process credit card information on hand as necessary for client purchases, electronically deposit checks or create deposit slips of cash.
  • First responder for customer needs via telephone and transfer to ideal department.
  • General file management and organization for confidential clientele information.

 

KMART: SEARS HOLDINGS, Bensalem, PA              November 2016 – April 2017

                           Customer Service Representative

  • Manage and carry out purchases, returns and general transactions.
  • Contribute to the larger group and work as a team to maximize efficiency.
  • Greet and maintain a pleasant and friendly attitude to all customers.
  • Effective time and inventory management

 

KUMON OF NORTH AMERICA, Bensalem, PA    October 2014 – November 2016

                           Educational Tutor

  • Assist and guide students ages 5 – 17 in basic to advanced reading and math skills effectively and efficiently.
  • Grade and process quizzes and homework with attention to detail.
  • Create a friendly and open environment and maintain a welcoming attitude with the students and parents.

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