Work experience

Online Dispatcher – Bryn Mawr, PA                                                            October 2022- Present

• Schedule and dispatch drivers, ensure timely deliveries, and optimize routes – Communicate with drivers, and provide necessary information and support.
• Track shipments, maintain accurate records, and liaise with clients.
• Manage logistics, resolve challenges, and ensure compliance with regulations and company policies.

 

Dunkin Donuts, Casher, Malvern, PA                                                          January 2019 – Present

• Assisted 500+ customers daily at Dunkin’ Donuts with smooth checkouts and fast transactions, keeping them satisfied and coming back for more.
• Effectively led team members by organizing where each crewmate stationed such as beverages, making sandwiches or cashier and fostered a productive work environment leading to improved team morale and enhanced efficiency.
• Trained empowered team members to excel in their roles fostering more confident employees and increasing overall job satisfaction.
• Came up with new ideas to get more people interested in Dunkin’ Donuts, making the brand more popular in the area, such as signs and commercials.