About
Max Smith

BBA Business Management

Email: max.smith@temple.edu

Work Experience

SMITH BROTHER TREE SERVICE LLC, LAFAYETTE HILL, PA

Account Executive & Client Relations Specialist               JAN 2019 – PRESENT

  • Exceeded customer service objectives by 15%, ensuring ongoing sales and high customer satisfaction levels; interacted with 100+ customers to determine individual needs and appropriate product fit.
  • Managed and oversaw the seasonal maintenance of 20 different property accounts simultaneously.
  • Negotiated terms of service with customers as part of contracts
  • Reviewed and drove order confirmation; coordinated with operation executives

 

SPRING LANE LLC, PHILADELPHIA, PA                               JULY 2016 – DEC 2018 

Coordinating Property Consultant

  • Performed maintenance and repair, optimized output of operations; liaised with operational and logistical heads of departments to ensure client satisfaction
  • Facilitated 4 renovation and maintenance projects including cash-flow management and site analysis
  • Planned and communicated with property owner to ensure project transparency

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