My Resume
Max J. Smith max.smith@temple.edu
280 Old Forge Xing | Devon | PA | 19333 | 267-847-6015
EDUCATION
TEMPLE UNIVERSITY – Fox School of Business, Philadelphia, PA Graduation: DECEMBER 2024
Major: Bachelor of Business Administration| GPA: 3.40 Minor: Marketing
Selected Courses: Financial Management, Operations Management, Strategic Management, Social Media Innovation, Marketing Research, Risk Management & Insurance
MONTGOMERY COUNTY COMMUNITY COLLEGE – Blue Bell PA
Associate’s of Science, Business Administration
Graduation: December, 2021
EXPERIENCE
SMITH BROTHER TREE SERVICE LLC, LAFAYETTE HILL, PA
Account Executive & Client Relations Specialist JAN 2019 – PRESENT
- Exceeded customer service objectives by 15%, ensuring ongoing sales and high customer satisfaction levels; interacted with 100+ customers to determine individual needs and appropriate product fit.
- Managed and oversaw the seasonal maintenance of 20 different property accounts simultaneously.
- Negotiated terms of service with customers as part of contracts
- Reviewed and drove order confirmation; coordinated with operation executives
SPRING LANE LLC, PHILADELPHIA, PA JULY 2016 – DEC 2018
Coordinating Property Consultant
- Performed maintenance and repair, optimized output of operations; liaised with operational and logistical heads of departments to ensure client satisfaction
- Facilitated 4 renovation and maintenance projects including cash-flow management and site analysis
- Planned and communicated with property owner to ensure project transparency
SKILLS
Software: Microsoft Word, Excel, PowerPoint, Salesforce, Slack
Certifications: Hootsuite & Hubspot Platform Certification
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