Lillian Pham  _______________________________________                     



EDUCATION: Temple University, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration & Management, Graduation: May 2022

Major: Undeclared Business Administration & Management 



Vietnamese Students Association, September 2018 – present 

Temple University Scholarship, August 2018 


EXPERIENCE:   Victor Hardwood Floors LLC.

December 2017 – present

 Assistant Manager 

  • Oversee customer relations through phone calls, texts, emails, and resolve issues in a timely manner 
  • Organize and create job schedules for operation and estimates 
  • Create project cost proposals with customers and business owner 
  • Supervise job operations by managing supply inventory and scheduling delivery to the job sites 
  • Manage social media and online advertising 


Davio’s Italian Steakhouse, Philadelphia, PA

 June 2017 – November 2017 


  • Organized and assembled utensils in workplace 
  • Cleaned work area, equipment, utensils, and ensured they were stored appropriately 
  • Assisted waiters/waitresses by serving food and communicating with customers 


Ninja Sushi & Hibachi Japanese Restaurant, Philadelphia, PA

June 2018 – present 


  • Memorized restaurant’s menu 
  • Take orders, serve food, prepare checks, seat, and present menus to customers 
  • Answer questions and handle any concerns customers may have 
  • Prepare food preparation duties, such as assembling appetizers and beverages in a fast-paced kitchen environment 
  • Responsible for cleaning workplace area and bathroom 
  • Train new employees and help them accommodate to the rules of the  workplace 
  • Assist host/hostess by answering phone calls to take reservations or to-go orders, as well as seating and welcoming guests 



  • Microsoft Word 
  • Vietnamese – conversational 

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