Work Experience

Paddy Whacks Irish Sports Pub – Server

150 South Street, Philadelphia, PA 19147 • 10/2023 – Current

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Resolved customer complaints promptly and professionally to

  maintain a positive reputation.

• Maintained a clean and orderly dining area for an enjoyable guest

  experience.

• Demonstrated strong multitasking skills by managing multiple tables

  simultaneously without compromising service quality.

   

   

  PrimoHoagies – Cashier, Delivery Driver, Food Preparer

  2703 East Clearfield Street, Philadelphia, PA 1913 • 03/2021 – Current

• Properly measured, mixed and cooked ingredients following directions and nutritional restrictions provided by Health Department
• Kept workstation, equipment, and merchandise clean, organized, sanitized and sufficiently stocked
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Mentored new team members on system operation and customer service strategies
• Communicated customer complaints, requests and feedback to company management for swift resolution
• Worked flexible schedule and extra shifts to meet business needs
• Fostered positive working relationships with regular customers
• Helped customers complete purchases, locate items and join reward

  programs

• Maintained cleanliness of establishment by washing down and

  properly sanitizing countertops, sweeping floors, and removing trash from premises.

Tony’s Pizzeria – Cashier
3128 Belgrade Street, Philadelphia, PA 19134 • 10/2018 – 01/2021

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Restocked and organized merchandise
• Collected and authorized payments of guests
• Worked closely with shift manager to solve problems and handle

  customer concerns

• Promoted customer loyalty and consistent sales by delivering

  friendly service and knowledgeable assistance.