Resume

Taylor A. Johnson                                                                                                              tuh38496@temple.edu

5929 Derick Drive | Orefield | PA | 18069 | 610.704.0631

 

 

EDUCATION:

TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: May 2021

Major:   Marketing

GPA: 2.9

 

ACTIVITIES:

Member, American Marketing Association, Fall 2017 – Present

 

 

EXPERIENCE:

Paese Mio, Allentown, PA                                                 August 2015 – Present

Hostess

  • Responsible for phone take-out orders and scheduling party reservations
  • Operates POS cash register
  • Greets guests and takes them to their designated table, gives information about specials, handles special requests, and provides wait staff information
  • Prepares tables for customer use, including rearranging seating and tables to accommodate large groups
  • Explains how various menu items are prepared, describing ingredients and cooking methods
  • Effectively handles many customers at once within a very popular restaurant
  • Maintains the overall cleanliness of the establishment
  • Trains new staff members and teaches them about the work culture and practices

 

 

Rascal’s Food & Fun, Allentown, PA                                August 2014 – May 2015

Hostess

  • Answered phones for party reservations and customer questions
  • Greeted and escorted guests to tables and provided menus
  • Prepared tables for customer use, including rearranging seating and tables to accommodate large groups
  • Monitored dining room and guest flow to maximize table usage and minimize customer wait times
  • Bussed tables, took orders, and served food when needed
  • Maintained the overall cleanliness of the restaurant and bar
  • Provided fast and courteous service to patrons
  • Alerted management of potential or reported customer issue

 

SKILLS:

  • Proficient in Microsoft Word, Excel and PowerPoint.
  • Adept using social media (Twitter, Facebook, Instagram, Snapchat) for information and event promotion.
  • Excellent interpersonal communication skills in person, in writing, and via technology

 

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