Work Experience

Philadelphia Tobacco Outlet

Manager (August 2013 – Current)

  • Manage staff.
  • Hire, train, and terminate workers as needed.
  • Determine salary brackets.
  • Handle employee relations.
  • Maintain employee records.
  • Manage and direct overall operations.
  • Clearly communicate goals to department heads.
  • Measure the success of each department.
  • Manage support staff.
  • Delegate responsibility.

Citgo Lincoln Mini mart

Manager (August 2017 – Current)

  • Maintain employee records.
  • Manage and direct overall operations.
  • Clearly communicate goals to department heads.
  • Measure the success of each department.
  • Manage support staff.
  • Delegate responsibility.

Smoker’s Express

Sales Person (August 2018 – December 18)

  • Contributed to team success by exceeding team sales goals.
  • Organized and removed online banking files no longer in use.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Wrote sales slips and sales contracts.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Built relationships with customers to increase likelihood of repeat business.

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