Work Experience

EXPERIENCE:   ALLSTATE INSURANCE COMPANY, Malvern, PA       July 2017-August 2017

 

Customer Service/ Support Intern

  • Answered phones, ensuring all customers received a warm greeting to initiate the support process.
  • Ran customer audit reports and prepared mailings for a clientele of 2200 households.
  • Updated existing customer policies, and documented new policies in the operating system Gateway.

 

PIZZERIA VISCO, Chester Springs, PA                         May 2016 – August 2016

                          

                           Cashier

  • Efficiently and accurately balanced cash registers and handled discrepancies before they became crises.
  • Assisted manager with large customer orders and any special dietary restrictions.
  • Maintained knowledge of weekly advertised specials and other promotions.

CARMINES PARKSIDE PIZZA, Chester Springs, PA November 2014 – January 2016

                          

                           Cashier/ Server

  • Provided customer service for roughly 60 seat, casual family dining restaurant and pizzeria specializing in Italian dishes.
  • Trained new employees on operating the digital menu to place orders on the five POS desktop interfaces.
  • Operated cash register, received payment from customers, memorized customer preferences and provided excellent cash/credit service.

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