Work Experience

Temple University CIS Department, Peer Tutor

August 2019 – Current

  • One-on-one tutoring for courses involving Python, Java, C and other programming
  • Assisting students with algorithm designs, implementations and concepts

 

Temple University Mathematics Department, Peer Tutor/Classroom Assistant

August 2018 – Current

  • One-on-one tutoring for mathematics courses (Prealgebra, Algebra, Precalculus, Calculus I-III, Trigonometry, Probability and Statistics)
  • Assisting students with homework problems, quiz/test corrections and concepts
  • Attending lectures, taking attendance, answering questions, proctoring exams and tutoring (Introduction to Probability and Statistics for the Life Sciences)

 

Chubb, IT Business Analyst/IT Infrastructure Intern

June 2019 – August 2019

  • Produced status and server performance reports through ServiceNow Chubb Instance
  • Provided fresh insight into analytics processes, including suggesting use of stacked bar graphs and pivot tables for status reports, resolving data field issue in SQL Server Instance Report and creating a team analytics dashboard
  • Diagnosed issues with Requested Item (Service Request) form and proposed development solutions to streamline fulfillments
  • Initiated Requested Item form development using ServiceNow Developer Instance and JavaScript, and wrote instructional manual for continued development (see Projects)
  • Shadowed PowerShell scripting sessions and code deployments

Leave a Reply